MateSlots Cookie Policy

At MateSlots, we use cookies and similar technologies to make your visit to our website smoother, safer, and more personalised. This Cookie Policy explains what cookies are, how we at MateSlots Casino use them, and what choices you have regarding their use. By continuing to browse our site, you agree to our use of cookies as described below, unless you adjust your browser settings to refuse them.

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet or smartphone) when you visit a website. Here at MateSlots, we use cookies to recognise your browser, remember your preferences, and help us understand how our platform is used. Cookies do not harm your device and do not contain viruses. Our MateSlots platform relies on cookies to deliver core functions such as keeping you logged in, remembering your language and currency settings, and securing your account.

Why We Use Cookies

We at MateSlots rely on cookies for several important purposes. Without certain cookies, essential features of MateSlots Casino, such as account login and secure transactions, would not function properly. We also use cookies to analyse traffic, measure the performance of our promotions, and tailor the content you see, including bonus offers and game recommendations relevant to your activity.

• We use cookies to keep you securely logged into your MateSlots account login session
• We use cookies to remember your settings, such as language, currency, and display theme (dark or light)
• We use cookies to analyse how visitors interact with our MateSlots casino app and website
• We use cookies to personalise marketing content, bonus codes, and free spins offers shown to you
• We use cookies to detect fraudulent activity and protect your account during deposit and withdrawal processes

Types of Cookies We Use

Essential Cookies

These cookies are strictly necessary for our site and our MateSlots app to function. They enable core features such as secure page navigation, account authentication, and access to your profile, including responsible gaming tools like self-exclusion and deposit limits. Without these cookies, we would not be able to provide the services you request, such as processing a mateslots deposit or a mateslots withdrawal.

Performance and Analytics Cookies

We use these cookies to collect information about how visitors use our MateSlots Casino platform, such as which pages are visited most often and whether players encounter errors. This data helps us improve site speed, fix technical issues, and enhance the overall experience across desktop, mobile browser, and our installable PWA.

Functionality Cookies

Our functionality cookies remember choices you make, such as your preferred currency (EUR, USD, AUD, NOK, CAD, NZD, or cryptocurrencies like BTC and ETH), your username, and your region. This allows us to provide a more customised experience each time you return to MateSlots.

Advertising and Targeting Cookies

We at MateSlots Casino, along with trusted partners, use these cookies to deliver advertising that is relevant to your interests, including information about our mateslots bonus offers, mateslots free spins, and mateslots promo code campaigns. These cookies may also be used to limit the number of times you see an advertisement and to measure the effectiveness of our marketing campaigns.

Third-Party Cookies

Some cookies are placed by third parties that provide services on our behalf, such as payment processors, live chat support (Intercom), and analytics providers. These third parties may use cookies to deliver their own services, and we encourage you to review their respective cookie and privacy policies for further information.

Cookies Used for Login and Account Security

When you complete your mate slots login or mateslots casino login, we use cookies to verify your identity and maintain your session securely. This is particularly important given our commitment to security, including 128-bit SSL encryption and PGP protocol, and our responsible gaming tools such as self-exclusion and deposit limits. Our MateSlots app also relies on secure cookies and local storage to keep your mate slots app session protected on mobile devices.

How Long Do Cookies Last?

Cookies used on MateSlots fall into two categories based on duration:

• Session cookies – these are temporary and are deleted once you close your browser or log out of your MateSlots account
• Persistent cookies – these remain on your device for a set period, or until you manually delete them, and help us remember your preferences across visits

Managing Your Cookie Preferences

You have control over how cookies are used on your device. Most browsers allow you to view, manage, delete, and block cookies through their settings menu. Please note that if you disable essential cookies, some features of MateSlots Casino, including account login, mateslots deposit processing, or mateslots withdrawal requests, may not function correctly.

We recommend reviewing your browser's help section for instructions on:

• Viewing what cookies are stored on your device
• Deleting some or all cookies
• Blocking cookies from specific websites
• Blocking third-party cookies
• Clearing all cookies when you close your browser
• Using private or incognito browsing mode to limit cookie storage

If you choose to disable cookies, you may still access our MateSlots casino app, but certain personalised features, such as remembered login details or tailored bonus offers, may no longer be available.

Cookies and Mobile Applications

Our Mate Slots app, available for both the App Store and as an Android APK, may use similar technologies to cookies, such as device identifiers and local storage, to remember your preferences and keep you securely logged in. These technologies help us deliver exclusive app rewards and ensure smooth performance when you use the mateslots casino app on your smartphone or tablet.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. Any changes will be posted on this page, and we encourage you to review this policy periodically. Your continued use of MateSlots after any changes indicates your acceptance of the updated Cookie Policy.

Contact Us

If you have any questions about how we use cookies, or if you would like more information about our data practices, please contact our support team at support@mateslots.com. Our customer support is available 24/7 via live chat, and VIP Club members benefit from a dedicated personal manager for any additional queries regarding privacy and cookies.